I just have installed adobe reader using apt-get install acroread. but it does not run, and shows this message: An Internal Error Occured
3 Answers
This seems to be a problem with file permissions for the acroread program. Specifically, on starting up it tries to create a folder .adobe in your home directory. However, due to some reason (perhaps during install) a symlink file of the same name already exists: .adobe --> /dev/null. So, the program throws and error and quits, as seen by running it from the terminal:
$ acroread
Acroread was unable to create the directory .adobe in your home directory. There may be a permission problem with the parent directory.
ls -l ~/.adobe .adobe -> /dev/null So to solve this problem, just remove the symlink with:
rm -v ~/.adobe Now try starting acroread, and it should work fine.
The answer above did nothing for me; I can delete the .acroread folder and Acrobat creates a new one, still fails with errors. My environment matches this bug report
which points out that Adobe has a bug reading the its own config from an XFS file system larger than 1T. The thread author provides workarounds for bash and tcsh:
[bash] HOME=`/bin/mktemp --directory` acroread [(t)csh] (setenv HOME `/bin/mktemp --directory`; acroread) This was the first solution I found that worked for me. Note that this solution isn't perfect, Acrobat treats every launch as the first one, asked you to acknowledge the EULA, etc. The author also provides a shell script to try and work around that issue.
I had the same problem with acroread on a XFS partition with more than 1 TB.
I copied the directory /home/<homedir>/.adobe to a smaller partition and made a symlink /home/<homedir>/.adobe on the copied directory.
After that, acroread works fine.
